Terms of service

OVERVIEW

Welcome to Cursed Zero™!

The terms "we," "us," and "our" refer to Cursed Zero™. We operate this website and online store, including all related information, products, content, features, tools, and services (collectively, the "Services").

Our store is powered by Shopify, which enables us to provide customers with a secure and convenient shopping experience.

These Terms of Service govern your access to and use of our website and Services.

By visiting our website or purchasing a Cursed Zero™ Hoodie Mask, you agree to these Terms of Service and our Privacy Policy.

If you do not agree with these Terms, please discontinue using our Services.

SECTION 1 — ACCESS AND ACCOUNT

By using our Services, you represent that you are at least the age of majority in your jurisdiction or have the necessary permission from a parent or legal guardian.

You agree to provide accurate, current, and complete information when placing orders or creating an account.

You are responsible for maintaining the confidentiality of your account information and any activity that occurs under your account.

We reserve the right to restrict access to accounts involved in fraudulent, unauthorized, or prohibited activity.

SECTION 2 — OUR PRODUCTS

Cursed Zero™ offers anime-inspired streetwear, including our signature Cursed Zero™ Hoodie Mask.

We make reasonable efforts to accurately display product descriptions, colors, sizes, and features.

However, actual product colors and appearance may vary slightly depending on screen settings, lighting, and manufacturing differences.

Product descriptions, pricing, and availability may change without prior notice.

We reserve the right to discontinue products or limit purchase quantities when necessary.

SECTION 3 — ORDERS AND PRE-ORDERS

By placing an order, you agree to provide accurate billing, shipping, and payment information.

Certain Cursed Zero™ Hoodie Masks may be offered as PRE-ORDER items.

Pre-order products are purchased before they are ready for immediate shipment and may require additional processing time.

Estimated processing and shipping timeframes will be provided where applicable.

We reserve the right to refuse or cancel orders for legitimate reasons, including suspected fraud, incorrect pricing, or product unavailability.

Customers may request cancellation of pre-orders before shipment, subject to our Refund & Return Policy and applicable law.

Once an order has shipped, eligible returns may be requested under our 30-Day Return Policy.

SECTION 4 — PRICES AND PAYMENT

All prices displayed on our website are in the currency indicated at checkout.

Prices, discounts, promotions, and bundle offers may change without prior notice.

The final purchase price is confirmed at checkout before payment is completed.

Additional taxes, shipping charges, or optional services, including shipping protection, will be displayed where applicable.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

We reserve the right to correct pricing errors and address affected orders in accordance with applicable law.

SECTION 5 — SHIPPING AND DELIVERY

We strive to process and ship orders as efficiently as possible.

Delivery timeframes are estimates and may vary due to:

  • Pre-order processing.

  • Carrier delays.

  • Weather conditions.

  • Customs processing.

  • Holidays or other circumstances outside our reasonable control.

Customers are responsible for providing accurate shipping information.

If you experience a delivery issue, please contact CursedZero@gmail.com so we can assist you.

Shipping-related rights and responsibilities remain subject to applicable consumer protection laws.

SECTION 6 — RETURNS, REFUNDS, AND CANCELLATIONS

Customer satisfaction is important to us.

Eligible purchases are covered by our 30-Day Money-Back Guarantee, starting from the date of delivery.

To qualify for a standard return, products generally must be:

  • Unworn and unused.

  • Unwashed and in original condition.

  • Returned with original tags and included accessories.

  • Accompanied by proof of purchase.

Customers should report damaged, defective, or incorrect products as soon as possible, preferably within 7 days of delivery.

Customers are responsible for standard return shipping costs unless the return involves an incorrect, defective, or damaged product or applicable law requires otherwise.

Approved refunds are issued to the original payment method.

Refund processing generally takes 5–10 business days, depending on the payment provider.

For complete details, please review our Refund & Return Policy.

Nothing in these Terms limits any non-waivable statutory consumer rights.

SECTION 7 — INTELLECTUAL PROPERTY

All original website content created by or licensed to Cursed Zero™, including our branding, text, graphics, photographs, and website designs, is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially use protected website materials without appropriate authorization.

Third-party anime characters, names, artwork, and other intellectual property remain the property of their respective owners.

Unless expressly stated and authorized, references to anime-inspired designs do not establish an official affiliation, sponsorship, or endorsement.

SECTION 8 — OPTIONAL THIRD-PARTY TOOLS

Our website may provide access to optional tools or applications operated by third parties.

These tools may include payment providers, shipping tracking systems, and other shopping features.

Third-party tools may be governed by separate terms and privacy policies.

We do not control every aspect of third-party services and are not responsible for matters outside our control, subject to applicable law.

SECTION 9 — THIRD-PARTY LINKS

Our website may contain links to websites or services operated by third parties.

We do not guarantee the accuracy, security, or availability of external websites.

Customers should review the terms and privacy practices of third-party websites before providing personal information or making purchases.

SECTION 10 — RELATIONSHIP WITH SHOPIFY

Cursed Zero™ is powered by Shopify, which enables us to provide the Services.

However, sales and purchases made through our store are transactions directly between customers and Cursed Zero™.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and Cursed Zero™, including any injury, damage, or loss resulting from purchased products and services.

To the extent permitted by applicable law, you release Shopify and its affiliates from claims, damages, and liabilities arising from or related to your purchases and transactions with Cursed Zero™.

SECTION 11 — PRIVACY POLICY

We respect your privacy and handle personal information according to our Privacy Policy and applicable laws.

Information collected may include:

  • Contact and shipping details.

  • Order and transaction information.

  • Device and website usage information.

  • Customer service communications.

Shopify and authorized third-party providers may process information necessary to provide our Services.

For more information, please review our Privacy Policy and the Shopify Consumer Privacy Policy.

SECTION 12 — CUSTOMER FEEDBACK AND REVIEWS

Customers may voluntarily submit reviews, photographs, suggestions, or other feedback.

By submitting feedback, you grant Cursed Zero™ a non-exclusive, worldwide, royalty-free license to use, display, reproduce, and share that content for legitimate business and promotional purposes, subject to applicable law.

You confirm that your submissions are truthful and do not violate another person's rights.

We reserve the right to moderate content that is unlawful, abusive, fraudulent, or otherwise violates these Terms.

We do not require customers to leave positive reviews.

SECTION 13 — ERRORS AND INACCURACIES

Occasionally, our website may contain errors relating to product descriptions, prices, promotions, availability, or shipping information.

We reserve the right to correct inaccurate information and address affected orders in accordance with applicable law.

We will make reasonable efforts to notify customers when an error materially affects an existing order.

SECTION 14 — PROHIBITED USES

You agree not to use our website or Services to:

  • Engage in unlawful or fraudulent activities.

  • Provide false or misleading information.

  • Attempt unauthorized access to accounts or systems.

  • Upload malicious software or harmful code.

  • Violate intellectual property rights.

  • Harass, threaten, or abuse others.

  • Collect other customers' personal information without authorization.

  • Interfere with website security or functionality.

  • Send unauthorized spam or misleading communications.

We may restrict or terminate access for violations of these Terms, subject to applicable law.

SECTION 15 — AUTOMATED ACCESS AND AGENTS

Automated systems, including software agents, bots, and scraping tools, must comply with applicable laws and our website's access restrictions.

We may implement technical measures to protect our Services against unauthorized automated access.

Automated systems must not bypass security controls, access restrictions, or other protective measures.

SECTION 16 — TERMINATION

We reserve the right to suspend or terminate access to our Services when users violate these Terms or engage in unlawful or harmful activity.

Termination does not eliminate outstanding payment obligations or legal rights accrued before termination.

Provisions intended to survive termination, including intellectual property protections and applicable liability provisions, will continue to apply.

SECTION 17 — DISCLAIMER OF WARRANTIES

We make reasonable efforts to provide accurate product information and reliable website functionality.

However, except for express guarantees, warranties required by law, or other non-waivable rights, the Services are provided on an "as is" and "as available" basis.

We do not guarantee uninterrupted website access or that our Services will always be free from technical errors.

Our express 30-Day Money-Back Guarantee remains governed by our Refund & Return Policy.

Nothing in these Terms excludes warranties or consumer protections that cannot legally be excluded.

SECTION 18 — LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Cursed Zero™ and its service providers will not be liable for indirect, incidental, special, or consequential damages resulting from use of the Services.

This limitation does not apply where liability cannot legally be excluded or limited.

Nothing in these Terms limits mandatory consumer rights, legally required remedies, or obligations that cannot be waived under applicable law.

SECTION 19 — INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Cursed Zero™ and its authorized service providers from third-party claims, damages, and reasonable expenses arising from your unlawful use of the Services or material violations of these Terms.

This provision does not require you to indemnify us for our own unlawful conduct or other liability that cannot legally be transferred.

SECTION 20 — SEVERABILITY

If any provision of these Terms is determined to be unlawful or unenforceable, that provision will be limited or removed to the extent required by law.

The remaining provisions will continue to remain effective.

SECTION 21 — WAIVER AND ENTIRE AGREEMENT

Our failure to enforce a provision of these Terms does not constitute a permanent waiver of that provision.

These Terms, together with the applicable policies referenced herein, govern your use of our Services.

SECTION 22 — ASSIGNMENT

You may not transfer your rights or obligations under these Terms without our prior written consent.

We may assign our rights and obligations in connection with a legitimate business transfer, subject to applicable law.

SECTION 23 — GOVERNING LAW

These Terms are governed by the laws applicable to the business operating Cursed Zero™, subject to mandatory consumer protection rules and applicable jurisdictional requirements.

Any disputes will be handled by courts or other authorities with proper jurisdiction under applicable law.

SECTION 24 — CHANGES TO TERMS OF SERVICE

We may update these Terms periodically to reflect changes in our business, Services, or legal requirements.

Updated Terms will be posted on our website with a revised effective date.

Material changes will be communicated where required by law.

Your continued use of the Services following the effective date of updated Terms constitutes acceptance to the extent permitted by applicable law.

SECTION 25 — CONTACT INFORMATION

For questions about these Terms of Service, orders, shipping, pre-orders, or returns, please contact:

Store Name: Cursed Zero™

Customer Support Email: CursedZero@gmail.com

Business Address: [Insert your business mailing address]

Business Phone: [Insert if applicable]

We aim to respond to customer inquiries within 24–48 business hours.

Thank you for shopping with Cursed Zero™! 🖤⚔️

Unleash Your Dark Side. Embrace the Curse.